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How 9tk999 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure. Access and data handling depend on your local law and the eligible regions we serve.

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9tk999 How 9tk999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. We flag unfamiliar device access and require re-authentication before sensitive account changes go through.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how account pages perform. You can decline non-essential cookies through the consent prompt shown on first visit.

Data Retention

Transaction records tied to bKash, Nagad and Rocket deposits are kept for as long as required by our operational and compliance obligations. You can request a summary of what we hold on your account.

Your Right to Access

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to delete data that is no longer needed.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Live Chat Raise a data access or deletion request directly through the live chat window on your account page. Our support team can log your request and confirm receipt in writing.
Email Support Send a detailed privacy request to our support email address. Include your registered wallet number — bKash, Nagad or Rocket — so we can verify your identity before acting.
Account Settings Some data preferences, including marketing communications and cookie consent, can be adjusted directly inside your account settings without contacting support.

Privacy Policy — What You Need to Know

We collect your name, contact number, and the wallet details you use — bKash, Nagad or Rocket. We also log device and session data to protect your account from unauthorised access.

We share data only with payment processors like bKash and Nagad to complete transactions you start. We do not sell your information to advertisers or unrelated third parties.

Contact us via live chat or email and include your registered wallet number for identity verification. We will confirm your request and provide a data summary within a reasonable timeframe.

Yes. You can request deletion of non-essential data by reaching support through live chat or email. Transaction records may be retained where required by our operational or legal obligations.

We use session cookies for login continuity and analytics cookies to improve account pages. You can decline non-essential cookies through the consent prompt, or adjust preferences inside your account settings.

The policy covers all account holders, but your eligibility to use the account depends on your local law and eligible regions. Data handling standards remain the same regardless of your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.